About our Loyalty Program

To reward your continuous support towards Wooloomooloo Group, we cordially invite you to join our Loyalty Program to signify your honorable identification and to gain various exciting rewards by redeeming your points. There are a total of three membership levels: Frequent Diner, Steakholder and Platinum Steakholder; to learn more about each membership, please refer to the below.

How to become a Frequent Diner?

The process is nothing more complicated than filling out the enrollment form available at any of our restaurants in Hong Kong or you may also apply online. Frequent Diner is our most basic membership level and after assessing, a Frequent Diner card will be issued to you via mail and you will then be able to earn points!

How to become a Steakholder?

As a Frequent Diner, when your points accumulate up to 5,000 within one year, you can upgrade to our elite Loyalty Program by simply redeeming the points. In order to keep your Steakholder membership valid, you will need to accumulate your points to at least 3,000 or it will be expired after a year from the date of your Steakholder membership upgrade.

What are the benefits of being a Steakholder?

You may enjoy 10% off at any of the restaurants under Wooloomooloo Group. The amount (after discount, excluding service charge, gratuity and tax, if applicable) spent at our restaurants in Hong Kong and Wooloomooloo Steakhouse (Singapore) is still entitled to earn points. There is also a special list of rewards only available to our Steakholders! If you accumulate 6,000 points within one year, you may also consider upgrading to our highly privileged Platinum Loyalty Program which grants you 15% discount at any of our restaurants in Hong Kong and Singapore plus other exclusive offers.

How to earn points?
  • Every HK$10 spending (excluding service charge and gratuity) is equivalent to 1 point.
    *Please click here for the mechanism in Singapore
  • On special occasions, there are chances to earn double bonus points.
  • Simply present your membership card, quote your membership number or registered mobile number at any restaurants under Wooloomooloo Group in Hong Kong before settling the bill.
How to redeem your points?

You may redeem your points directly at any of our restaurants in Hong Kong; however please note that the Hong Kong reward list is only available for redemption in Hong Kong only, and vice versa for the Singapore reward list. Kindly email us at info@wooloo-mooloo.com if you have any queries.

If you reside in Singapore, please click here for program details .

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